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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Charles Zabala

June 19, 2025

5  out of  5
rating by Charles Zabala
"This insurance agency offers comprehensive coverage options, from life and auto to unemployment and pet insurance, tailored for pet owners, small business owners, and new drivers. Contact anyone to learn how their services can help protect your essential needs and what you value most—including guidance from Cassandra."
We responded:
"Taka, Reviews like this fuel our passion for serving Good Neighbors like you, day after day. We also want to sincerely thank you for leaving us a 5-star review. My team and I understand how important it is to be ready for the unexpected, and that is why we are here for you. Please reach out if you have questions or require further services. – Marushka"
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Nicole Moorefield

June 17, 2025

5  out of  5
rating by Nicole Moorefield
"Carlos and Marushka have been very helpful in explaining coverage and working to get me the best deal possible!"
We responded:
"Thank you, Nicole! I'm happy to hear that we could assist you with your coverage and find a great deal. We’re always here to help with any questions or needs you may have in the future!"
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llau1668

June 16, 2025

5  out of  5
rating by llau1668
"A few years ago, when my previous insurance carrier dropped our homeowners policy, my neighbor recommended Marushka at State Farm—and I’m so glad she did. Since then, we’ve moved all of our policies—home, auto, and umbrella—over to Marushka, and I couldn’t be happier. Everyone at her office is knowledgeable, helpful, prompt, and always courteous. Marushka takes the time to review my coverage with me about once a year to ensure it still meets my needs. That kind of personal service is rare these days, and it truly sets her apart. I highly recommend Marushka and her team!"
We responded:
"Hi, llau1668! Thank you so much for this thoughtful review. I’m really glad your neighbor introduced us, and it’s been a pleasure helping you with your home, auto, and umbrella policies over the years. I appreciate you taking the time to meet for those annual reviews—it’s important to me that your coverage continues to reflect your life and priorities. My team and I work hard to be reliable and approachable, so it means a lot to hear that has come through. We're lucky to work with people like you who make our jobs so rewarding. Thanks again for your trust and your kind recommendation."
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Sue Ellen Chengcuenca

June 12, 2025

5  out of  5
rating by Sue Ellen Chengcuenca
"Quick responses. Friendly people."
We responded:
"Thank you, Sue Ellen! I'm happy to hear you appreciated our quick responses and friendly team. We’re committed to providing excellent service. Let us know if there's anything else we can assist you with!"
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Pinay Queen Z

June 8, 2025

5  out of  5
rating by Pinay Queen Z
"Bay of State Farm is very efficient and he was able to help me with all my issues and really made my life much more easier."
We responded:
"Thank you for the 5-star rating! We are glad to hear that you are satisfied with our service. We appreciate your positive feedback and are here to assist you with any insurance needs you may have in the future. Marushka Isabella - State Farm Insurance Agent, North Hollywood, CA"
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Ethan shvartzman

June 7, 2025

5  out of  5
rating by Ethan shvartzman
"I need help with logistics of my policies and Bay was not only available on the weekend but also thorough, kind and polite. Great service! Much appreciated!"
We responded:
"Thank you for your feedback, Ethan! I'm happy to hear that Bay was able to assist you with your policy logistics and provide such excellent service over the weekend. Your satisfaction is important to us, and we're always here to help with any future needs. Let us know if there's anything else we can do for you!"
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Alejandro Montoya

June 6, 2025

5  out of  5
rating by Alejandro Montoya
"We can’t express enough how satisfied we are with Marushka’s office! We always go directly to Carlos because he’s incredibly reliable and consistently helps us with anything we need. As a small business with an auto policy through their office, it means a lot to have someone we can count on, and Carlos always comes through. We truly appreciate him and the entire team. Every staff member we’ve spoken to has been welcoming, professional, and helpful. We've dealt with other agencies in the past where getting support felt like a chore, but that’s never the case here. The level of service and care they provide is unmatched. Thank you, Carlos, and thank you to the rest of the team for always being there for us!"
We responded:
"Thank you, Alejandro, for your wonderful feedback! I'm so happy to hear that Carlos and the rest of our team have been able to provide the reliable and professional service you deserve. We’re grateful for the opportunity to support your small business with your policy needs. Your satisfaction is our priority, and we're here whenever you need us. Thanks for choosing us!"
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Roots Hair Salon Maryam Foroghi

June 5, 2025

5  out of  5
rating by Roots Hair Salon Maryam Foroghi
"5 Stars for Golnar and Marushka’s Office! We came in looking for auto insurance, but thanks to Golnar’s amazing guidance, we ended up getting four life insurance policies and a health plan and we’re so glad we did. She was new to the office but incredibly knowledgeable, patient, and always followed up. In a world of automation, it’s rare to find someone who takes the time to explain everything and truly cares. Kudos to her and to Marushka for the great training. We’re very happy with our coverage!"
We responded:
"Thank you, Maryam, for sharing your experience! I'm delighted to hear that Golnar provided such knowledgeable and patient service. It's wonderful to know that you're happy with your coverage and appreciated the personal touch. We're always here to help with any future needs or questions!"
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Suzanne Wilson

June 3, 2025

5  out of  5
rating by Suzanne Wilson
"I can’t say enough good things ! In a world where there is very little customer service that isn’t all digital , this means a lot . Competitive rates , consistency with communication , and as I mentioned , individualized attention to my insurance needs.Golnar Bahmani was so very helpful and patient as well. She found me the perfect fit for my needs . I am so happy ! Thank you !"
We responded:
"Thank you, Suzanne! I'm so happy to hear that you appreciate the personalized service and competitive rates we offer. Your satisfaction with our communication and attention to your insurance needs means a lot to us. Let us know if there's anything else we can assist you with!"
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Felipe Aguilar

June 2, 2025

5  out of  5
rating by Felipe Aguilar
"Muy buen servicio selos recomiendo saludos"
We responded:
"¡Gracias, Felipe! Me alegra saber que estás satisfecho con nuestro servicio. Si necesitas algo más, no dudes en contactarnos. ¡Saludos!"
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Arpi

May 31, 2025

5  out of  5
rating by Arpi
"Great experience, got back to me asap and was very helpful!"
We responded:
"Thank you, Arpi! I'm happy to hear you had a great experience and found our assistance helpful. We always aim to respond promptly and provide the support you need. Let us know if there's anything else we can do for you!"
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Lanly Graven

May 29, 2025

5  out of  5
rating by Lanly Graven
"excellent experience"
We responded:
"Hi Lanly, We are so happy that you had a positive experience with our team! We also want to thank you for leaving us a 5-star rating. My team and I hope to work with you for years to come. I hope you had a good Thanksgiving! – Marushka "
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MaxTockx

May 28, 2025

5  out of  5
rating by MaxTockx
"Excellent service, definitely will recommend to all my family members and friends."
We responded:
"Wow, thank you for the glowing review, MaxTockx! Our team is thrilled to hear that you had an excellent experience with our service. We appreciate your recommendation and look forward to assisting your family and friends with their insurance needs as well. Thank you for choosing us! - Marushka Isabella - State Farm Insurance Agent, North Hollywood, CA"
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Mel Angustia

May 28, 2025

5  out of  5
rating by Mel Angustia
"Their prompt and efficient service truly impressed me. Any questions i had were answered immediately, and the followup was impeccable. Marushka’s dedictation to her clients is evident in every interaction…"
We responded:
"Mel, thank you for your wonderful review. I'm glad our prompt and efficient service made a positive impression on you. It's great to know that your questions were answered immediately and that our follow-up met your expectations. Your recognition of our dedication means a lot. If you need any further assistance, please don't hesitate to reach out. - Marushka Isabella - State Farm Insurance Agent, North Hollywood, CA"
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barbara benton

May 13, 2025

1  out of  5
rating by barbara benton
"This agency changed information on my State Farm account without my knowledge or authorization. This is not my agent so the situation is strange and unprofessional. I spoke with someone at Marushka Isabella Insurance on a Friday afternoon to ask questions about transferring my policy from another state and to schedule an appointment. The person I spoke with only had my name, previous state, and my general location. She could not answer my questions so I decided not to work with this office. On Monday, I met with another State Farm office. Weirdly, there were problems in a state-to-state transfer of my policy because the agent I spoke with Friday had changed my mailing address in my State Farm account to an inaccurate California address on Friday! I called Marushka Isabella's office to let them know it happened, however, the person I talked with seemed unconcerned."
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czee d

March 7, 2025

5  out of  5
rating by czee d
"I highly recommend Bay for anyone looking for a top-notch car insurance agent. From the start(way back from his old company), he has been incredibly friendly and easy to work with, making the entire process smooth and stress-free. Whenever I had questions or concerns, Bay was quick to respond and always ready to find the best solutions—truly a problem solver. He is not only professional and knowledgeable but also reliable, ensuring that I have the right coverage at the best rates. I appreciate the exceptional service and attention to detail. If you're looking for an insurance agent who genuinely cares about their clients, BAY is the perfect choice!:)"
We responded:
"Thank you, Czee, for your wonderful feedback! I'm delighted to know that Bay has been such a reliable and professional resource for your insurance needs. His dedication to providing smooth and stress-free service is truly commendable. If you have any further questions or need assistance, feel free to reach out to our office anytime. We're here to help!"
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Michele McGrath

February 20, 2025

5  out of  5
rating by Michele McGrath
"Office staff attentive and polite. They call me when ever I get behind or forget to pay my premium. Keep me from lapsing on vehicle insurance!"
We responded:
"Thank you, Michele, for your wonderful feedback! I'm glad to hear that our office staff has been attentive and polite in assisting you. It's great to know that our reminders have helped you stay on track with your insurance. If you ever have any questions or need further assistance, feel free to reach out to us anytime."
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Joaquin Crespo

February 13, 2025

5  out of  5
rating by Joaquin Crespo
"Bay Angustia was very helpful and informative I appreciate his exceptional service as he handled my vehicle policy."
We responded:
"Thank you, Joaquin, for sharing your experience! I'm happy to know that Bay provided you with helpful and informative service while handling your vehicle policy. We appreciate your feedback and are here to assist with any future needs or questions."
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Ramon Villamor

February 10, 2025

5  out of  5
rating by Ramon Villamor
"Isabella Marushka and her teammates are the best there is. They have ready answers for all queries. They go extra mile to help."
We responded:
"Thank you, Ramon! I'm glad to hear that you found our team helpful and responsive. We always strive to go the extra mile for our customers. If you have any more questions or need assistance in the future, feel free to reach out."
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Joshua David Aguilar

January 30, 2025

5  out of  5
rating by Joshua David Aguilar
"I had a great time with Bay of StateFarm. His assistance made the experience easy and helpful on my end. Will continue their service in the future."
We responded:
"Thank you, Joshua, for sharing your positive experience! I'm glad Bay was able to make things easy and helpful for you. We look forward to continuing to serve you in the future. If you have any questions or need assistance, feel free to reach out to our office."
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Mark Nelson

January 3, 2025

5  out of  5
rating by Mark Nelson
"Marushka was awesome !!! She took her time and helped us insure a vehicle we brought from out of state, got us hooked up right on the spot. Totally awesome service. Even got us affordable life insurance !! I honestly can’t say enough. Thank you Marushka and your team !!!!"
We responded:
"Thank you so much, Mark! I'm glad to know that our team could assist you with your insurance needs. Your kind words about our service are truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Lindsay Jane

January 3, 2025

5  out of  5
rating by Lindsay Jane
"Marushka is an absolute gem and lifesaver. I'd been jumping through hoops trying to get properly insured between Missouri and California, etc. My dad and I got referred to Marushka and she over-delivered. She is friendly, thoughtful, patient, funny, and kind. I went in hoping to get any form of coverage and left with full coverage and life insurance. If you are in the market for good insurance with good people, this is where you want to go. 11/10 recommend."
We responded:
"Thank you so much, Lindsay Jane, for your wonderful feedback! I'm so happy to hear that we could assist you and your dad with your insurance needs across Missouri and California. It's great to know that you left with the coverage you were hoping for, and more! If you ever have any questions or need further assistance, please feel free to reach out. Your recommendation means a lot to me!"
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mike mendoza

December 18, 2024

5  out of  5
rating by mike mendoza
"My all star agent! They treat you as family. Always there for you, ready to help. Special mention to Mr. Bay Angustia for the VIP treatment. Thank you as always! More power to your team! God bless"
We responded:
"Thank you, Mike! I'm glad to hear that you feel like family with us. Bay and the team are dedicated to providing that VIP treatment you mentioned. We appreciate your kind words and support. If you ever need anything, we're here to help. "
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Ashtar Xiantal Estremadura

November 22, 2024

5  out of  5
rating by Ashtar Xiantal Estremadura
"Excellent service :)))"
We responded:
"Thank you, Ashtar, for your kind words! I'm glad you had an excellent experience with our service. We appreciate your support and look forward to assisting you with any other insurance needs. - Marushka Isabella - State Farm Insurance Agent, North Hollywood, CA"
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EAZ Chavez

November 20, 2024

5  out of  5
rating by EAZ Chavez
"Excellent service, keep up the good work! :)"
We responded:
"EAZ, thank you for your kind words! We're glad you had an excellent experience with our service. Your support means a lot to us. We'll continue working hard to maintain the high standards you appreciate. If you ever need anything, feel free to reach out. - Marushka Isabella - State Farm Insurance Agent, North Hollywood, CA"